“Our ice maker is a work horse with very little to maintain. Making our own ice is one of the most cost effective things we have done in our business. Northwest Gel customer service terrific.”
Ozark Fisheries, Inc.
my name is keith brink. ceo of prokold corp. moore ok. i have been doing business with northwest gel for about 20 years.
northwest gel is a part of our family. they are always on time with the shipments and the machines they sell are very durable. one of my machines is about 14 years old. i have had one issue with the machine and i called norm and he basically fixed it for me over the phone.
if you want to do gel bags for any reason, these are the people you need to business with.
it must pretty good, i do about 10,000 bags a month.
ceo prokold corp
waterstreet seafood has been using the gelpak machines from northwest gel for over twenty years.we are very satisfied with the service and dependability we get from this machine,our last machine lasted over seven years being used daily.the savings that come from making our own gelpaks has been huge.we can make our own for about 20% of the cost of buying them pre-made.the folks at northwest gel are a joy to work with,they go out of their way to assure customer satisfaction.i have nothing but great things to say about this product and the folks at northwest gel.
Dear Northwest Gel,
I am writing this email to give you some feedback. We have been using your machine for over 10 years and have never had any repair issues. It is currently used on a daily heavy basis to make ice packs for the many refrigerated shipments that we make daily. We have saved thousands of dollars over the years. It has been running strong and we are very satisfied with our investment. If anyone would like to visit and see our use please feel free to contact me.
Regards, Bob Singh, VP of Operations, HealthyPets Inc.
Carolyn, I wanted to thank you for all the great customer service that you have given Lambert Vet Supply over the years. We have been using your gel products and machines now for well over 10 years and we are very pleased with the quality of your products and your great customer service . I would highly recommend North West Gel to anyone.
Vicky Taylor, Purchasing Manager, Lambert Vet Supply
I’M WRITING BECAUSE I AM VERY SATISFIED WITH THE LEVEL OF SERVICE I RECEIVE FROM YOUR COMPANY, IT’S EXCEPTIONAL!! AND I WOULD DEFINITELY RECOMMEND IT TO OTHERS.
SHAUN JEFFERSON C/O NATURE’S CATCH
For many years now we have made our own gel packs with the gel master . Easy, fast, reliable and extremely economical. Whenever supplies are needed we can usually get them within 48 hours. Great equipment and great service.
Andy Siller, Oregon Roses Inc.