Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

dFY1OEFxK0haUG0waDl1YXJYTWlmYzI4Zmc9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Soliant

Part-time SLP-CCC (Elementary) Job at Soliant

 ...as possible. This is a great opportunity to make an impact on students while working in a supportive environment. The position has the...  ...PEL Certification If you're ready to dive into this part-time role and make a difference, we'd love to hear from you! Reach... 

All's Well Healthcare Services - Travel

Travel Sterile Processing Technician - $880 per week Job at All's Well Healthcare Services - Travel

 ...All's Well Healthcare Services - Travel is seeking a travel Sterile Processing Technician for a travel job in Loma Linda, California.Job Description & Requirements Specialty: Sterile Processing Technician Discipline: Allied Health Professional Duration: 13 weeks... 

Soliant

Clinical Pharmacist- Indianapolis, IN Job at Soliant

 ...Were hiring a Clinical Staff Pharmacist for a reputable specialty mail order environment in Indianapolis, IN. This full-time, weekday...  ...inventory management and QA programs Stay compliant with federal, state, and local pharmacy regulations Required Qualifications... 

Paul Davis Restoration of Temecula Valley

Xactimate and/or Symbility Estimator Job at Paul Davis Restoration of Temecula Valley

 ...spirit built for service." RESTORATION EXPERIENCE REQUIRED !! Estimating in restoration required THIS IS NOT A REMOTE POSITION....  ...need it most Proficient with variety of current technology (Xactimate and/or Symbility) Career emphasis on learning and continuing... 

The Sustainable Partnership

In House Counsel - Renewable Energy Job at The Sustainable Partnership

 ...Job Description In-House Counsel - Renewable Energy I am partnered with with a global energy and infra company seeking an experienced In House Counsel to join its legal team in Houston. The company are actively expanding their North American renewable energy...