Job Description

About the Role:

As a Manager on the Merchant Sentiment Operations team , you will oversee the day-to-day operations and long-term success of your team. This role requires a strong people leader who is solution-oriented, thrives in fast-paced environments, and can effectively guide and motivate teams toward collective goals.

You will be responsible for fostering collaboration, supporting employee development, driving problem-solving initiatives, and ensuring a high-performance team environment.

Key Responsibilities:

• Oversee daily operations and long-term success of the Merchant Sentiment team.
• Manage, guide, and motivate team members to achieve collective goals.
• Foster team collaboration, employee development, and effective problem-solving.
• Facilitate in-person 1:1 meetings with direct reports and connect with cross-functional partners.
• Provide immediate support and problem resolution for team members.
• Nurture a collaborative, high-talent environment aligned with company goals.

Requirements (Must-Haves):

• 2+ years of people leadership experience .
• Strong ability to thrive in a fast-paced, changing environment .
• Passion for developing teams and raising performance to a high talent bar .
• Familiarity with Salesforce, JIRA, and Workday systems.
• Ability to be physically present in the Tempe corporate office (in-office days determined by business needs).

Preferred Qualifications (Nice-to-Haves):

• Proficiency in Excel / Google Sheets .
• Project Management experience.

Job Tags

Similar Jobs