Job Description

Overview Liquor Store Associate Job Summary: This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Essential Responsibilities Percent Of Responsibilities Compliance 50% Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store. Deny sale of alcohol or tobacco to underage or intoxicated customers. Customer Excellence 25% Provides continuous attention to customers' needs. Greets, assists, and thanks customers in a prompt, courteous, and friendly manner. Offers product suggestions to customers when appropriate. Operational Excellence 25% Stocks and rotates department products to ensure freshness and date control. Restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Operates department equipment and tools; Operates cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. Keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management. Disclaimer: Performs other job-related duties as assigned. Qualifications Education Required Education: High School / GED Preferred Education: High School / GED Diploma Language Requirements English; English and Spanish Relevant Experience 0 - 3 yrs minimum; No Supervisory Experience Knowledge, Skills & Abilities Required Must be at least 21 years of age. TIPS Training required prior to position start date. Ability to read, write, speak, and understand English, and proficiently follow instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of a pre-employment drug test and background check. Compliance with all company policies and procedures. High standard of integrity and reliability. Basic computer skills required to participate in online training. Customer service skills. Ability to work in a fast-paced and busy environment. Environmental Factors Retail - General. Physical Demands: Regular standing/walking, manual dexterity, vision, hearing, and repetitive movements. May require lifting up to 50 lbs. Working conditions may include indoor/outdoor, cold, heated, and wet/humid environments. Safety risks include working on slippery floors, exposure to hazardous equipment, loud noises, and cleaning chemicals. Travel Travel None Shift Not specified Addendum / Certifications & Trainings Required Certifications & Trainings: Cicerone Certification; Alcohol Compliance Training; Tapping and Configuring Kegs; Perfect Pour Essentials; Beer Science & Styles; Wine & Spirits Training; Cigar/Humidor training; Sampling station - wine dispenser; DSD/Receiving - Fintech, Reclaim; FIM (Fresh Item Management); Cashier training; Cash Office training; Service Desk - Lottery; Grocery - stocking, rotation, ordering, merchandising; Pricing - Tags, Signs, Ad changes; MOD training - open and close store. Job Tag: #WD Location: Jacksonville, FL #J-18808-Ljbffr Winn-Dixie

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