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Nurse Reviewer - REMOTE Job Number : 2025-47793
Category: Nursing
Location : Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Community Service - W401950
Job Type: Full-Time
Salary Grade: 44
Num. Openings : 1
Post Date : March 12, 2025

POSITION SUMMARY:

Under the general direction of the Associate Director or the Clinical Leader or designee, the Nurse Reviewer is responsible for medical necessity determinations of provider-requested services (prior authorization requests) consistent with established procedural standards and MassHealth program rules and regulations.

ESSENTIAL FUNCTIONS:

1. Review Prior Authorization requests, as assigned, and make clinically appropriate decisions and medical necessity determinations to adjudicate these requests, based on established procedural standards and MassHealth program rules, regulations and clinical guidelines.
2. Comply with all established procedural standards and MassHealth program rules and regulations.
3. Contribute as an active member of a multi/inter-disciplinary team to assess, plan, organize, review and evaluate the care needs of members requiring health care services.
4. Contact providers, state agency offices, and other parties with knowledge of the member to obtain information and records needed to conduct a comprehensive clinical review of cases and final determinations.
5. Review and document all relevant information into data system applications in accordance with program guidelines and regulations.
6. Prepare and respond to inquiries related to appeals on clinical determinations.
7. Maintain assigned work list, meeting all deadlines.
8. Participate in public relations efforts, attending conferences and meetings as needed.
9. Maintain positive working relationships with providers, peers, leadership, and state agencies.
10. Maintain the confidentiality of all business documents and correspondence.
11. Participate in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
12. Attend and participate in meetings, as required.
13. Comply with all health and safety regulations and requirements.
14. Perform other duties as required.

REQUIRED QUALIFICATIONS:

1. RN/OT/SW licensed to practice in the Commonwealth of Massachusetts with a Bachelors degree in Nursing/OT or a Masters degree in SW or equivalent experience; and
2. At least 3 recent years providing home health care, direct service or case management.

OR

1. Licensed Practical Nurse with current license in the Commonwealth of Massachusetts and 6 years clinical nursing experience.
2. Demonstrated excellent oral and written communication skills.
3. Demonstrated time management/organizational skills.
4. Ability to work independently and as a member of a team.
5. Ability to respond to changing needs and complex environments.

PREFERRED QUALIFICATIONS:

1. Knowledge of MassHealth regulations.
2. Prior experience in prior authorization, home care, and working with disabled or long term care populations strongly preferred.

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