Job Description
Position: Organizational Development Analyst
Description:
This role involves leading process improvement initiatives within the Department, analyzing current organizational processes to identify enhancement opportunities, and developing institutional responses to data and information requests. Key responsibilities include supporting integrated self-assessment programs, conducting user experience research on Department-managed software, and performing both qualitative and quantitative research.\r\rThe role requires collaborating with diverse stakeholders to integrate research findings into organizational routines, effectively communicating complex data through visualization, ensuring compliance with government regulations, and meeting project timelines and deliverables.
Requirements: Minimum of 5 years of experience in organizational development or business analysis. Experience facilitating process improvement and/or change management. Experience with implementing qualitative and quantitative research tools and methodologies.\r\rExcellent communication and presentation skills, with the ability to clearly communicate complex technical concepts to a non-technical, multicultural audience.\r\rAbility to work independently and manage multiple projects simultaneously. Commitment to a culture of learning, curiosity, and open debate.\r\rA self-starter who is action-oriented and results focused. A professional who is highly organized, detail oriented, and self-motivated.\r\rAbility to remain positive in high-pressure and stressful situations. Ability to recognize challenging issues and solve problems proactively.\r\rAbility to inform partners about the benefits of research and analytics. Ability to communicate and work collaboratively across teams.\r\rPreferred: experience working with government clients.\rPreferred: familiarity with collaboration software.\rPreferred: familiarity with project management software.\rPreferred: Six Sigma certified.\r\rExperience with Salesforce OR experience with UX testing and user research on technology.\r\rStrong analytical and research skills with a demonstrated ability to analyze complex information and data.
Benefits: Kwaan Bear Technology (KBT) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. KBT is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment.\r\rAll employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected status as defined by law.
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