Job Description

Job Description

Job Description

JOB SUMMARY

We're seeking a UX designer to join our cross-functional team and drive user research and experience design for our B2B platform. This role requires 2+ years of UX design experience with a strong focus on user research, information architecture, and creating user-centered solutions. You'll work on products used by thousands of users, conducting research to understand complex business problems and translating insights into intuitive user experiences. The ideal candidate will bring solid UX research skills, experience with user testing methodologies, and a passion for understanding user needs and behaviors.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Lead user research initiatives: Plan, conduct, and analyze user interviews, surveys, usability tests, and other research methods to understand user needs and behaviors
• User journey mapping: Create detailed user flows, journey maps, and information architecture to identify pain points and opportunities for improvement
• End user interaction: Effectively communicate and engage with end users during research sessions, interviews, and feedback collection to understand their needs and pain points
• Design and prototype: Create wireframes, user flows, and low to mid-fidelity prototypes that effectively communicate user experience concepts for validation
• Data analysis: Analyze user behavior data, research findings, and usability metrics to inform design decisions and measure experience improvements
• Cross-functional collaboration: Work closely with product managers, engineers, marketing, and other stakeholders to translate user insights into actionable product requirements
• Leverage emerging tools: Explore and experiment with AI-powered design and research tools to streamline workflows and enhance user research capabilities
• Research synthesis: Document and present research findings, user personas, and actionable recommendations to stakeholders and leadership
• Usability testing: Design and conduct usability tests to validate design concepts and identify areas for improvement
• Continuous learning: Stay current with UX research methodologies, user testing best practices, and emerging research technologies

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

EDUCATION and EXPERIENCE:

• Experience: 2+ years of UX design experience with demonstrated focus on user research and experience design, preferably with B2B, SaaS, or e-commerce products.
• Education: BA/BS/MS degree in Human Computer interaction, Human Factors, User Interface Design, Computer Science, Cognitive Science, Cognitive Psychology, or related field.
• Portfolio : Strong portfolio demonstrating UX research process, user-centered design approach, and research-driven design decisions with measurable outcomes.
• Tools: Working knowledge of industry tools: Sketch, Figma, InVision, Balsamiq, Adobe XD, or equivalent.

KEY QUALIFICATIONS:

• Research skills: Proficiency in user research methodologies, including interviews, surveys, usability testing, card sorting, and user journey mapping
• Technical skills: Proficiency in design tools (Figma), prototyping tools, and user research platforms (UserBrain, etc.)
• User interaction: Strong ability to effectively communicate with and gather insights from end users through various research methods
• Analytical thinking: Ability to analyze qualitative and quantitative data to extract actionable insights and make data-driven design recommendations
• Communication: Excellent communication skills for presenting research findings, facilitating workshops, and articulating user needs to stakeholders
• Process knowledge: Deep understanding of user-centered design principles, information architecture, and design thinking methodologies
• Adaptability: Ability to work on multiple research initiatives simultaneously and adapt methodologies to different user types and business contexts

PREFERRED QUALIFICATIONS

• Experience with B2B software, e-commerce platforms, or complex enterprise workflows
• Knowledge of statistical analysis and quantitative research methods
• Familiarity with agile research methodologies and continuous user feedback loops
• Experience working in startup environments or fast-paced product teams
• Understanding of behavioral psychology and cognitive science principles
• Experience moderating remote user research sessions

WHAT SUCCESS LOOKS LIKE

• Conducts high-quality user research that directly influences product decisions
• Builds strong relationships with users and becomes a trusted voice for user needs within the organization
• Shows continuous improvement in research methodologies and user insight generation
• Effectively translates complex user research findings into actionable design recommendations
• Demonstrates growing understanding of business needs while maintaining user advocacy
• Contributes to establishing user research best practices and processes
• Successfully validates design concepts through user testing and iteration
• Builds empathy for users across the entire product team

The pay rate for this role will range between $110,000 to $140,000, per annum. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity.

EMPLOYEE BENEFITS

• Competitive compensation packages including bonus and options
• Medical, dental, and vision benefits
• Matching 401(K)
• Paid time off
• Telecommuting and remote-work options
• Support for continuing education
• Team off-sites, social events, and frequent extracurricular activities
• Unlimited snacks and drinks (in office)

THE COMPANY

B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.

While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.

We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.

Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.

For more information, visit bstock.com/careers/

OUR VALUES

Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.

Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).

Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.

Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.

Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.

No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.

Work Authorization required.

Job Tags

Work experience placement, Work at office,

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