Job Description

**Copper Mountain Resort** is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. **Copper Mountain Resort** is also home to Woodward Copper action-sports camps, programs, and training facility.* Compensation: Proposed hiring rate of $2,172.50 to $2,330.77+ biweekly amount, actual pay will be adjusted based on experience.* Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.* Serve as primary liaison between planner and all Resort LOBs.* Ensure all of Copper is aware of the groups and the details/logistics of the events.* Advise & guide Wedding, Meeting and Event Planners on logistics of the function. Upsell all LOBs when possible.* Additionally set and follow all due dates in Delphi FDC for tracking purposes and guest delivery.* Evaluate group and event needs to best utilize available conference and banquet facilities most efficiently.* Set dates to review room blocks and group pickup. Continually review rooming lists up to day of arrival.* Coordinate entertainment, special activities, transportation and other arrangements with internal and external partners.* Upsell food and beverage whenever possible.* Follow due dates for all deposits in FDC, collect and send to Copper Accounting.* Invite all key stakeholders to resume meeting, BEO meeting & pre/posts cons.* Understand all LOBs where group can make a financial contribution.* Problem solver between Planner and Resort. Provide excellent guest service by being present at most, if not all guest functions prior to start time.* Run all BEO meetings efficiently. Check all BEOs prior to distribution.* Establish master account requirements and special billing procedures for each group and event. Be sure there is approval from Accounting.* Review and bill group accounts within 72 hours of the event conclusion or sooner whenever possible.* Manage office responsibilities as needed.* Assist sales in an as-needed capacity in the re-booking of group accounts. Be sure SM has a trace to follow-up.* Evaluate opportunities and improvements for future business with the sales team. Request referrals from the group leaders (planners).* Cultivate existing and future business for long-standing relationships.* This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.* Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.* All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events* Is honest and has the highest integrity* Is able to handle and manage confidential information* Professional appearance. Adheres to all grooming guidelines* Follows established policies and procedures* Is supportive of Core Values* Sets the example for others and is above reproach* Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.* Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.* Can handle fast paced, potentially high-pressure environment* Is flexible with hours and days of work* Is able to work any hours of the day, any days of the week* Prioritizes and re-prioritizes personal time and work, to have good balance in life* Knowledge of Delphi, SMS, Microsoft Office suite, Meeting Matrix preferred including general computer skills* Previous administrator/coordinating experience* Strong Communication skills* Bachelor's or associates degree in hospitality/guest services preferred.* 3 years’ experience in resort/guest service area.* A highly organized and detail-oriented person with leadership abilities along with the skills to make quick decisions.* Ability to manage multiple groups and tasks at one time.* Must be a team player and assist with other groups and events when needed.POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.Thank you for your interest in joining our amazing team of employees! Copper Mountain Resort is part of POWDR, an adventure lifestyle company that offers awesome experiences in amazing places. Within POWDR’s portfolio are nine mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Killington and Pico Mountain in Vermont; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon and Snowbird in Utah. POWDR owns the Woodward camps and progression centers which includes Woodward Park City in Utah, Woodward PA, Woodward Copper in Colorado, Woodward Tahoe and Woodward West in Stallion Springs, California. As part of POWDR, we share a mission for employees, and ultimately our customers, to deliver memorable experiences, enhance people’s lives, and have fun doing it. We offer various positions—from seasonal, year-round, full time, and part time—that put our employee’s passions within reach and make an authentically adventurous life achievable. #J-18808-Ljbffr Powdr Corp

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