Job Description
Funeral Director Assistant Job Description
Pay
$17.00 an hour
Plus profit sharing (after a year's service), quarterly bonuses, a Christmas bonus, and more.
THE POSITION: Funeral Director Assistants are responsible for assisting with all funeral home
Duties as required. Duties include meeting the general public, answering questions, providing information as instructed by the Funeral Director with the goal to meet or exceed customer expectations. This position is focused on working with the families for the preparation of the beloved.
ESSENTIAL DUTIES:
· Assist Funeral Director with all duties as required
· Prepare any documents related to services, cremations, maintenance, etc.
· Office duties such as using the computer, multiline phone system, stereo/video system and video streaming as required.· Answering phones
· Process insurance claims
EDUCATION AND EXPERIENCE:
· High school graduate and relevant work experience.
· Valid driver’s license
QUALIFICATIONS:
· Have a positive and supportive attitude
· Previous customer service and/or sales experience helpful.
· Require knowledge of computers and some software.
· Above average communication skills, both written and verbal and always show compassion and empathy to all those they serve in the execution of their job duties.
· High level of compassion and integrity.
· Must possess problem solving skills
· Must have the ability to multi-task and set priorities as appropriate.
· Must be detail oriented and perform duties in a timely and accurate manner.
· Must be professional and a team player.
Please include a resume with professional references when responding to this ad.
Must be legal to work in the United States, must speak English, must have high school diploma or GED equivalent, and must have an insurable driving record.
Company DescriptionRobert A. Pumphrey Funeral Homes, Inc. is a family-owned funeral home founded in 1854. We operate two funeral homes and a crematory. We are located in Bethesda and Rockville, Maryland and our service area includes the Greater Washington, D.C. metropolitan area. We currently serve around 850 families a year.
Robert A. Pumphrey Funeral Homes, Inc. is a family-owned funeral home founded in 1854. We operate two funeral homes and a crematory. We are located in Bethesda and Rockville, Maryland and our service area includes the Greater Washington, D.C. metropolitan area. We currently serve around 850 families a year.
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